Shipping Policy

Last updated: September 2026

Thank you for shopping with The Petzy! Here's everything you need to know about our shipping process.

Processing Time

All orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Times

Estimated delivery times vary depending on your location. You will receive a tracking number once your order has been shipped.

Shipping Costs

Shipping costs are calculated at checkout based on your location and order weight.

International Shipping

We currently ship to select international destinations. Import duties and taxes may apply and are the responsibility of the customer.

Lost or Delayed Shipments

If your order has not arrived within the expected timeframe, please contact us at support@thepetzy.com and we will assist you.